Start: from 07.03.2024

Project duration: until the end of August 2024 + option to extend

Location: Hybrid (familiarization phase approx. 4 weeks increasingly on site in Bonn, then mostly remote)

Workload: 5 project days per week

 

Your tasks include:

 

Organizational/technical application support, including:

o Deployment and operation of complex applications

o Creation and maintenance of operating manuals

o Collaboration in application-specific projects

o Carrying out application tests

o Maintenance of knowledge databases

o 2nd and 3rd level support

o Processing incident and change request tickets

o Communication with suppliers, manufacturers, partner companies and clients

 

Your technical skills:

 

- Sound IT knowledge (especially in the Windows/Citrix server environment and Office applications)

- Knowledge of Powershell scripting and SQL database queries desirable

- Experience in ITIL desirable

- Strong service mentality and ability to work in a team