Client Manager / System Engineer

Posted Date:a year ago
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Work location
Germany, Bonn
Rate
70 €/h (remote)
Workload
Full time
Work type
Remote
Experience
Middle (3-6 y)
Start date:ASAP
Duration:12 months

Location

Skills

Windows 11 1st level support ITIL

Languages

German (Intermediate) English (Near native)

Languages

German (Intermediate) English (Near native)

Skills

Windows 11 1st level support ITIL

Job Description

Client Manager / System Engineer 

General data:

Project start: January 2024
Project duration: until the end of 2024
Workload: Full-time or part-time


Tasks/activities:

  • Good user knowledge of IT service management processes (ITIL)
  • Installation of clients and support of the local client and hardware environment
  • Documentation according to ITIL guidelines
  • Processing of support and service requests in the area of software and hardware
  • 1st level support at the Hard site
  • Windows 11 migration project incl. software deployment via Baramundi
  • Hardware upgrade 2024

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