Description
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keyboard_arrow_down SAP WM
SAP LE
unit testing
User Acceptance testing
system requirements
SAP SD
debugging
information technology
debug
System Integration
SAP Application
data conversion
SAP
ABAP
Work & Experience
keyboard_arrow_down 01.11.2015 — 31.03.2016
SAP SD
Istanbul - Paris
Advising about Turkey Localization (Export, Indirect Export, Customer Return, withholding tax, prenumbered official document for invoice)
Configuration of withholding tax sales.
Configuration of Customer Returns, Credit Memo and Debit Memo Process
IDCP customizing.
Revenue Account Determination.
Documentation of specification for custom developments.
Documentation of Turkey legal requirements.
User Acceptance testing of Turkey Localization.
Training users in MM-PUR and Return to Vendor Process
Go-live support (SD/MM-PUR) 01.08.2015 — 30.11.2015
Weir Minerals TR Roll Out; SAP SD SAP SD
Istanbul - UK
Advising about Turkey Localization (Export, Indirect Export, Customer Return, withholding tax, prenumbered official document for invoice and delivery)
Configuration of withholding tax sales.
Configuration of Customer Returns, Credit Memo and Debit Memo Process
IDCP customizing.
Revenue Account Determination.
Documentation of specification for custom developments.
Documentation of Turkey legal requirements.
User Acceptance testing of Turkey Localization.
Documentation of user manuals. 01.10.2014 — 31.08.2015
SAP Application Service Manager Istanbul
Responsible for leading a team (20 consultants) required to provide 2nd and 3rd level post-live issue resolution within Service Level
Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation.
Develop, organize and lead team, including coaching, training,monitor and manage work activity.
Resource planning and scheduling.
Participate and provide input on developmental/ performance activities of team.
Provide consulting services to client base. Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise.
Deliver effective client communications and ticket management/resolution
Handling customer complaints or any major incidents
Apply specialist knowledge in functional area to improve solution and services with a client approach.
Attend client facing meetings as required.
Writing reports analysing statistics or other data to determine the level of customer service
Meeting with other managers to discuss possible improvements to customer service 01.04.2014 — 30.09.2014
GSK TR Roll Out (Pharma & Health Care ) Training and Support Specialist Logistics Istanbul - UK
Ensure all courseware is integrated in the ERP training curriculum and that materials are created to a high standard, quality materials and are consistent with agreed standards and templates
Deliver training to local Trainers and end users
Provide support to local Trainers in delivering end user training
Conduct the Translation of ERP - SAP documents
ERP Project presentations for Turkey
Standard Operating Procedures
Non-ERP process (specific to Turkey)
Foundational training materials
Support the market teams with discussions/workshops between Super Users and Core Team
Support market resources to capture/enhance/validate Business Change elements with Super Users
Support Market Training Lead for the preparation and delivery of trainings
Helping SUs with improving and developing Market Guidance Notes to support localised SAP process and procedures 01.09.2013 — 31.03.2014
Wavin TR Roll Out (Chemical&Petrochemical ) Adana - Zwolle
Wavin Global Template GAP analyses.
Advising about Turkey Localization.
Supported data conversion.
Documentation of specification for custom developments.
Translation of template business process documents.
User Acceptance testing of SD/LE functionality (both intra and inter scenarios).
Training key users in SD/LE functionality and planning end user training.
Supported cut-over tasks, go-live and production support. 01.03.2013 — 30.09.2013
Unilever; UOI - Unilever Oleochemical Indonesia Project Istanbul - Indonesia
Analyzed WM processes and gathered business requirements.
WM Customizing 01.07.2011 — 29.02.2012
Izmir
Analyzed WM processes and gathered business requirements.
WM configuration for 2 depots.
Working with Picking and Put away strategies in WM.
Design functional specification of hand terminal.
WM integration with other logistic modules MM, PP, SD, QM.
Key user training in WM functionality and planned end user training.
Perform integration and unit testing.
Support cut-over tasks, go-live and production support. 01.05.2011 — 31.01.2012
Gaziantep
SD configuration for 3 companies.
Configure OTC (Order to Cash)
Devise Cross Company Business Processing
Design Variant Configuration
Configure Pricing Procedures
Revenue Reconciliation Account Determinations using Condition Technique and customizing the Account keys
Work on Credit/Risk Management
Implementation of LE-SHP (working with delivery processing, picking and goods issue)
Design functional specification of enhancements.
Key user training and documentation of user manuals
Perform integration and unit testing.
Support cut-over tasks, go-live and production support. 01.01.2011 — 31.07.2011
Ankara
SD configuration for 2 companies.
Devise Intercompany Business Processing
Devise OTC (Order to Cash)
Configure ATP (availability check and requirements in SD)
Configure Pricing Procedures
Work on Credit/Risk Management
Revenue Reconciliation Account Determinations using Condition Technique and customizing the Account keys
Implementation of LE-SHP (working with delivery processing, picking and goods issue)
Implement the object status for validation issue of business side.
Design functional specification of enhancements.
SD/LE workflow process analyses
Trained key users in SD/LE functionality.
Perform integration and unit testing.
Support cut-over tasks, go-live and production support. 01.10.2010 — 31.01.2011
Istanbul
SD configuration for 4 companies.
Devise Intercompany Business Processing (SAP EDI Intercompany Billing - Automatic Posting To Vendor Account).
Devise OTC (Order to Cash)
Configure Pricing Procedures
Configuration of excise tax in pricing and master data.
Revenue Reconciliation Account Determinations using Condition Technique and customizing the Account keys
Configuration of BOM with free goods in SD.
Implementation of LE-SHP (working with delivery processing, picking, packing, goods issue and route determination)
Implementation of LE-TRA (working on shipment types and transportation planning).
Training SD/LE team and planning end user training.
Perform integration and unit testing.
Support cut-over tasks, go-live and production support. 01.01.2010 — 30.09.2010
TOTAL (Fuel, Lube Oil, Gas) SAP Logistic Consultant - SAP Production Support and WM roll-out Istanbul
Production support and analyzed the system requirements.
Problem solving and defect resolution.
First level support and analysis of defects before advising offshore team of problem
Performed as ERP analyst to implement business processes to SAP.
Roll - out of WM functionality
Analyzed WM processes and gathered business requirements.
Controlling WM configuration.
Supported data conversion.
Documentation of specification for custom development.
Acceptance testing of WM functionality.
Trained warehouse key users in WM functionality and User training for the extended functionalities
Supported cut-over tasks, go-live and production support at Total Lube Oil warehouses. 01.06.2009 — 30.09.2009
SAP SD Consultant - SAP & The Loading Automation System Integration Istanbul
Analyses of the current loading automation system
Designed and supported SAP SD life cycle Implementation at Lukoil fuel processes.
Designing functional specification of enhancements.
Performed testing of enhancements.
Trained plant key users in integration functionalities of SAP.
Documentation of solutions in validated system.
Production support 01.01.2009 — 31.07.2009
Istanbul
SD configuration for 5 companies.
Devised OTC (Order to Cash)
Devised Intercompany Business Processing (SAP EDI Intercompany Billing - Automatic Posting To Vendor Account) for 3 company.
Worked with rebate agreement.
Configured complex Pricing Procedures by adding new fields to the field catalogue, creating new Condition tables, Access Sequences, Condition types and Pricing Routines
Configuration of excise tax in pricing and master data.
Configured export processes using various pricing conditions.
Revenue Reconciliation Account Determinations using Condition Technique and customizing the Account keys
Worked on Credit/Risk Management
Configuration of listing / exclusion and BOM in SD.
Customized free goods determination.
Implementation of LE-SHP (working with delivery processing, picking, packing, goods issue)
Implementation of LE-TRA (working on transportation planning).
Implemented the object status for validation issue of business side.
Designing functional specification of enhancements.
Analyzing SD/LE workflow procedure
Key user training in SD/LE functionality.
Performed integration and unit testing.
Supported cut-over tasks, go-live and production support. 01.09.2008 — 30.04.2009
LUKOIL EURASIA & LLK EURASIA Istanbul
Complete responsibility for evaluating the design and customization of SD module.
Customized OTC (order to cash)
Worked on pricing procedures, creating new Condition tables, access sequences, condition types and pricing routines
Configuration of excise tax in pricing and master data.
Configured account determinations using condition technique.
Customized free goods determination and BOM in SD.
Designed credit/risk management.
Configuring Consignment Fill-up, Issue, Pick-up and Return situations.
Designed batch determination in Sales Processing
Worked with rebate agreement.
Implementation of LE-SHP (working with delivery processing, picking and goods issue)
Supported data conversion.
Designing functional specifications for enhancements.
Trained key users in SD/LE functionality and planned end user training.
Performed integration and unit testing.
Supported cut-over tasks, go-live and production support. 01.08.2008 — 31.10.2008
CIMPOR TR Roll Out (Cement) SAP SD Consultant - Go-Live Support Ankara - Lisbon
Supported data conversion.
Documentation of specification for custom development.
Acceptance testing of SD/LE functionality.
Trained key users in SD/LE functionality and planned end user training.
Supported cut-over tasks, go-live and production support at Cimpor plants. 01.06.2008 — 30.09.2008
Istanbul
Designed OTC (order to cash)
Worked on pricing procedures, creating new Condition tables, access sequences, condition types.
Configured free goods determination.
Implementation of LE-SHP (working with delivery processing, picking, packing and goods issue)
Supported data conversion.
Designing functional specifications for enhancements.
Trained key users in SD functionality.
Performed integration and unit testing.
Supported cut-over tasks, go-live and production support. 01.05.2008 — 31.08.2008
Istanbul
SD Configuration for 2 companies.
Devised OTC
Working with automatic generation of purchase requisitions for Third party order processing consisting of items directly delivered to customers.
Revenue Reconciliation Account Determinations using Condition Technique and customizing the Account keys
Configured Pricing Procedures, Condition tables, Access Sequences, Condition types .
Working with picking and packing processes in deliveries.
Worked on Credit/Risk Management
Configuration of listing / exclusion and BOM in SD.
Customized free goods determination
Implementation of LE-SHP (working with delivery processing, picking, packing, goods issue and route determination)
Implementation of LE-TRA (working on shipment types, transportation planning and shipment cost processing).
Implemented the object status for validation issue of business side.
Supported data conversion.
Designing functional specification of enhancements.
Analyzed SD-LE workflow process
Trained key users in SD/LE functionality and planned end user training.
Performed integration and unit testing.
Supported cut-over tasks, go-live and production support. 01.01.2008 — 31.05.2008
SAP SD Consultant - Retrofit Project & Regional Support Istanbul - Tel Aviv - Dubai
Performed as a SD consultant at Regional Support Team
Supported configuration, design and testing of new SD functionality for (Saudi Arabia, Israel, Turkey)
Adapting the new Product and Customer hierarchy to existing Lever countries (Saudi Arabia, Israel, Turkey)
Configuration pricing, listing/exclusion, rebate, output, free goods and material determination which are affected by new product hierarchy and customer hierarchy
Coding new product hierarchy
Performed unit testing.
Change request management for new development. 01.07.2006 — 31.12.2007
Istanbul
SAP Roll out logistic functionality (SD/LE/MM)
Analyzed logistic processes and gathered business requirements to implement to SAP.
Documentation of specification for custom development.
Documentation of user manuals.
Performed unit and user acceptance tests.
Trained end users in SAP logistic functionality.
Supported cut-over tasks.
Master data conversion and backlog uploads.
First level support and 2nd level post-live support SAP SD
Istanbul - Paris
Advising about Turkey Localization (Export, Indirect Export, Customer Return, withholding tax, prenumbered official document for invoice)
Configuration of withholding tax sales.
Configuration of Customer Returns, Credit Memo and Debit Memo Process
IDCP customizing.
Revenue Account Determination.
Documentation of specification for custom developments.
Documentation of Turkey legal requirements.
User Acceptance testing of Turkey Localization.
Training users in MM-PUR and Return to Vendor Process
Go-live support (SD/MM-PUR) Weir Minerals TR Roll Out; SAP SD SAP SD
Istanbul - UK
Advising about Turkey Localization (Export, Indirect Export, Customer Return, withholding tax, prenumbered official document for invoice and delivery)
Configuration of withholding tax sales.
Configuration of Customer Returns, Credit Memo and Debit Memo Process
IDCP customizing.
Revenue Account Determination.
Documentation of specification for custom developments.
Documentation of Turkey legal requirements.
User Acceptance testing of Turkey Localization.
Documentation of user manuals. SAP Application Service Manager Istanbul
Responsible for leading a team (20 consultants) required to provide 2nd and 3rd level post-live issue resolution within Service Level
Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation.
Develop, organize and lead team, including coaching, training,monitor and manage work activity.
Resource planning and scheduling.
Participate and provide input on developmental/ performance activities of team.
Provide consulting services to client base. Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise.
Deliver effective client communications and ticket management/resolution
Handling customer complaints or any major incidents
Apply specialist knowledge in functional area to improve solution and services with a client approach.
Attend client facing meetings as required.
Writing reports analysing statistics or other data to determine the level of customer service
Meeting with other managers to discuss possible improvements to customer service GSK TR Roll Out (Pharma & Health Care ) Training and Support Specialist Logistics Istanbul - UK
Ensure all courseware is integrated in the ERP training curriculum and that materials are created to a high standard, quality materials and are consistent with agreed standards and templates
Deliver training to local Trainers and end users
Provide support to local Trainers in delivering end user training
Conduct the Translation of ERP - SAP documents
ERP Project presentations for Turkey
Standard Operating Procedures
Non-ERP process (specific to Turkey)
Foundational training materials
Support the market teams with discussions/workshops between Super Users and Core Team
Support market resources to capture/enhance/validate Business Change elements with Super Users
Support Market Training Lead for the preparation and delivery of trainings
Helping SUs with improving and developing Market Guidance Notes to support localised SAP process and procedures Wavin TR Roll Out (Chemical&Petrochemical ) Adana - Zwolle
Wavin Global Template GAP analyses.
Advising about Turkey Localization.
Supported data conversion.
Documentation of specification for custom developments.
Translation of template business process documents.
User Acceptance testing of SD/LE functionality (both intra and inter scenarios).
Training key users in SD/LE functionality and planning end user training.
Supported cut-over tasks, go-live and production support. Unilever; UOI - Unilever Oleochemical Indonesia Project Istanbul - Indonesia
Analyzed WM processes and gathered business requirements.
WM Customizing Izmir
Analyzed WM processes and gathered business requirements.
WM configuration for 2 depots.
Working with Picking and Put away strategies in WM.
Design functional specification of hand terminal.
WM integration with other logistic modules MM, PP, SD, QM.
Key user training in WM functionality and planned end user training.
Perform integration and unit testing.
Support cut-over tasks, go-live and production support. Gaziantep
SD configuration for 3 companies.
Configure OTC (Order to Cash)
Devise Cross Company Business Processing
Design Variant Configuration
Configure Pricing Procedures
Revenue Reconciliation Account Determinations using Condition Technique and customizing the Account keys
Work on Credit/Risk Management
Implementation of LE-SHP (working with delivery processing, picking and goods issue)
Design functional specification of enhancements.
Key user training and documentation of user manuals
Perform integration and unit testing.
Support cut-over tasks, go-live and production support. Ankara
SD configuration for 2 companies.
Devise Intercompany Business Processing
Devise OTC (Order to Cash)
Configure ATP (availability check and requirements in SD)
Configure Pricing Procedures
Work on Credit/Risk Management
Revenue Reconciliation Account Determinations using Condition Technique and customizing the Account keys
Implementation of LE-SHP (working with delivery processing, picking and goods issue)
Implement the object status for validation issue of business side.
Design functional specification of enhancements.
SD/LE workflow process analyses
Trained key users in SD/LE functionality.
Perform integration and unit testing.
Support cut-over tasks, go-live and production support. Istanbul
SD configuration for 4 companies.
Devise Intercompany Business Processing (SAP EDI Intercompany Billing - Automatic Posting To Vendor Account).
Devise OTC (Order to Cash)
Configure Pricing Procedures
Configuration of excise tax in pricing and master data.
Revenue Reconciliation Account Determinations using Condition Technique and customizing the Account keys
Configuration of BOM with free goods in SD.
Implementation of LE-SHP (working with delivery processing, picking, packing, goods issue and route determination)
Implementation of LE-TRA (working on shipment types and transportation planning).
Training SD/LE team and planning end user training.
Perform integration and unit testing.
Support cut-over tasks, go-live and production support. TOTAL (Fuel, Lube Oil, Gas) SAP Logistic Consultant - SAP Production Support and WM roll-out Istanbul
Production support and analyzed the system requirements.
Problem solving and defect resolution.
First level support and analysis of defects before advising offshore team of problem
Performed as ERP analyst to implement business processes to SAP.
Roll - out of WM functionality
Analyzed WM processes and gathered business requirements.
Controlling WM configuration.
Supported data conversion.
Documentation of specification for custom development.
Acceptance testing of WM functionality.
Trained warehouse key users in WM functionality and User training for the extended functionalities
Supported cut-over tasks, go-live and production support at Total Lube Oil warehouses. SAP SD Consultant - SAP & The Loading Automation System Integration Istanbul
Analyses of the current loading automation system
Designed and supported SAP SD life cycle Implementation at Lukoil fuel processes.
Designing functional specification of enhancements.
Performed testing of enhancements.
Trained plant key users in integration functionalities of SAP.
Documentation of solutions in validated system.
Production support Istanbul
SD configuration for 5 companies.
Devised OTC (Order to Cash)
Devised Intercompany Business Processing (SAP EDI Intercompany Billing - Automatic Posting To Vendor Account) for 3 company.
Worked with rebate agreement.
Configured complex Pricing Procedures by adding new fields to the field catalogue, creating new Condition tables, Access Sequences, Condition types and Pricing Routines
Configuration of excise tax in pricing and master data.
Configured export processes using various pricing conditions.
Revenue Reconciliation Account Determinations using Condition Technique and customizing the Account keys
Worked on Credit/Risk Management
Configuration of listing / exclusion and BOM in SD.
Customized free goods determination.
Implementation of LE-SHP (working with delivery processing, picking, packing, goods issue)
Implementation of LE-TRA (working on transportation planning).
Implemented the object status for validation issue of business side.
Designing functional specification of enhancements.
Analyzing SD/LE workflow procedure
Key user training in SD/LE functionality.
Performed integration and unit testing.
Supported cut-over tasks, go-live and production support. LUKOIL EURASIA & LLK EURASIA Istanbul
Complete responsibility for evaluating the design and customization of SD module.
Customized OTC (order to cash)
Worked on pricing procedures, creating new Condition tables, access sequences, condition types and pricing routines
Configuration of excise tax in pricing and master data.
Configured account determinations using condition technique.
Customized free goods determination and BOM in SD.
Designed credit/risk management.
Configuring Consignment Fill-up, Issue, Pick-up and Return situations.
Designed batch determination in Sales Processing
Worked with rebate agreement.
Implementation of LE-SHP (working with delivery processing, picking and goods issue)
Supported data conversion.
Designing functional specifications for enhancements.
Trained key users in SD/LE functionality and planned end user training.
Performed integration and unit testing.
Supported cut-over tasks, go-live and production support. NOVARTIS (Pharmaceutical ) SAP Logistic Support Consultant Istanbul
Working on SD, MM, LE, WM
Acceptance testing and customize processes.
Create QSCR for new developments.
Documentation for developments.
Create Functional specifications.
User training for the extended functionalities CIMPOR TR Roll Out (Cement) SAP SD Consultant - Go-Live Support Ankara - Lisbon
Supported data conversion.
Documentation of specification for custom development.
Acceptance testing of SD/LE functionality.
Trained key users in SD/LE functionality and planned end user training.
Supported cut-over tasks, go-live and production support at Cimpor plants. Istanbul
Designed OTC (order to cash)
Worked on pricing procedures, creating new Condition tables, access sequences, condition types.
Configured free goods determination.
Implementation of LE-SHP (working with delivery processing, picking, packing and goods issue)
Supported data conversion.
Designing functional specifications for enhancements.
Trained key users in SD functionality.
Performed integration and unit testing.
Supported cut-over tasks, go-live and production support. Istanbul
SD Configuration for 2 companies.
Devised OTC
Working with automatic generation of purchase requisitions for Third party order processing consisting of items directly delivered to customers.
Revenue Reconciliation Account Determinations using Condition Technique and customizing the Account keys
Configured Pricing Procedures, Condition tables, Access Sequences, Condition types .
Working with picking and packing processes in deliveries.
Worked on Credit/Risk Management
Configuration of listing / exclusion and BOM in SD.
Customized free goods determination
Implementation of LE-SHP (working with delivery processing, picking, packing, goods issue and route determination)
Implementation of LE-TRA (working on shipment types, transportation planning and shipment cost processing).
Implemented the object status for validation issue of business side.
Supported data conversion.
Designing functional specification of enhancements.
Analyzed SD-LE workflow process
Trained key users in SD/LE functionality and planned end user training.
Performed integration and unit testing.
Supported cut-over tasks, go-live and production support. SAP SD Consultant - Retrofit Project & Regional Support Istanbul - Tel Aviv - Dubai
Performed as a SD consultant at Regional Support Team
Supported configuration, design and testing of new SD functionality for (Saudi Arabia, Israel, Turkey)
Adapting the new Product and Customer hierarchy to existing Lever countries (Saudi Arabia, Israel, Turkey)
Configuration pricing, listing/exclusion, rebate, output, free goods and material determination which are affected by new product hierarchy and customer hierarchy
Coding new product hierarchy
Performed unit testing.
Change request management for new development. Istanbul
SAP Roll out logistic functionality (SD/LE/MM)
Analyzed logistic processes and gathered business requirements to implement to SAP.
Documentation of specification for custom development.
Documentation of user manuals.
Performed unit and user acceptance tests.
Trained end users in SAP logistic functionality.
Supported cut-over tasks.
Master data conversion and backlog uploads.
First level support and 2nd level post-live support NOVARTIS (Pharmaceutical ) SAP Logistic Support Consultant Istanbul
Working on SD, MM, LE, WM
Acceptance testing and customize processes.
Create QSCR for new developments.
Documentation for developments.
Create Functional specifications.
User training for the extended functionalities Attachments
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