Hard working, motivated and very communicative individual, graduated in International Master of Business Informatics, looking forward to achieve her professional objectives. Reliability, responsibility, loyalty, and friendly nature are my key personality traits. Capable of working in fuzzy environment and meeting deadlines for critical projects by conscientiously prioritizing tasks.

Programming
Visual Basic, C/C++, HTML, XSLT, XML
JAVA, SAX & DOM, UML

Softwares & Tools
SAP R/3, Microsoft Excel, ADONIS Community Edition
Power Point, OLAP, Outlook, Oracle Siebel CRM system
Eclipse IDE, Microsoft Word, Epoint CRM
Billing systems- Jupiter & Geneva
Valista 
SQL Query Language
JIRA
Point of Sales/Numbermanagement
system - eFICS

Knowledge & Strengths
Advanced Website Engineering
Enterprise Resource Planning and Supply Chain Management
Data Management
Process Modeling, Business Process Management
Excellent Analytical and Reporting skills
Good team building and time management skills

Projects
Project in Mobilink December 2009
The implementation of a strategic multi-phased program Oracle-Siebel CRM for managing all aspects of Customer
Care and to derive the transformation into a leading edge customer focused enterprise. The diverse tasks in this
project were:
- Oracle Siebel CRM configuration, server administration, managing user accounts
- Implementation of Siebel marketing and application administration
- Creation and customization of the database queries and procedures
- Continuous optimization of existing queries
- Monitoring, d