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Business Communications, Data Analytics, Technical Writing

Experience:
0 y
Experience:
0 y
Location:
Last update:
21.04.2021
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Available
Onsite hourly: N/A
Remote hourly: N/A
English: Native
I am able to travel 10-30% with at least 7-14 days notice (depending on what's needed).
SKILLS
•   14+ years’ experience functioning in IT/Sales/Business Operations data support and system implementation roles.
•   Strong experience in user training and standard operations documentation, data quality control/assurance, customer service and training  
     material development.
•   Experienced at leading requirements gathering stages of internal and external project development.
•   Adept at working with various business users to support frequent client-driven business rule change requests.
•   Experience working with IT QA testers resolving legacy data migration issues prior to Agile sprint planning data deployments.
•   Monitored internal IT ticketing system/email notifications and assigned tasks based on staff project assignments.
•   Assisted with legacy DOS data migration to a SQL Server based system which included data sets of 500K-1M records.
•   Operating systems include Windows and Mac OSX; executed SQL data queries to present ad-hoc reporting requests related to  
     specific departmental business needs.
•   Software applications include intermediate to advanced proficiency with Microsoft Access, Excel, Prezi, PowerPoint,
    Project, Outlook, Concur, SAP/Business Objects, SharePoint, Visio, Word, Adobe Acrobat/RoboHelp/Photoshop and
    Salesforce.
SharePoint Outlook data migration PowerPoint Microsoft Access Software applications Adobe Acrobat email notifications Data Analytics Visio Word Business Objects Excel SAP SQL RoboHelp SQL Server Prezi Photoshop Agile Salesforce

Description

SKILLS
•   14+ years’ experience functioning in IT/Sales/Business Operations data support and system implementation roles.
•   Strong experience in user training and standard operations documentation, data quality control/assurance, customer service and training  
     material development.
•   Experienced at leading requirements gathering stages of internal and external project development.
•   Adept at working with various business users to support frequent client-driven business rule change requests.
•   Experience working with IT QA testers resolving legacy data migration issues prior to Agile sprint planning data deployments.
•   Monitored internal IT ticketing system/email notifications and assigned tasks based on staff project assignments.
•   Assisted with legacy DOS data migration to a SQL Server based system which included data sets of 500K-1M records.
•   Operating systems include Windows and Mac OSX; executed SQL data queries to present ad-hoc reporting requests related to  
     specific departmental business needs.
•   Software applications include intermediate to advanced proficiency with Microsoft Access, Excel, Prezi, PowerPoint,
    Project, Outlook, Concur, SAP/Business Objects, SharePoint, Visio, Word, Adobe Acrobat/RoboHelp/Photoshop and
    Salesforce.

Main Skills

Other Skills

SharePoint Outlook data migration PowerPoint Microsoft Access Software applications Adobe Acrobat email notifications Data Analytics Visio Word Business Objects Excel SAP SQL RoboHelp SQL Server Prezi Photoshop Agile Salesforce

Work & Experience