Advanced System Analyst with 20 of experience working in the IT area. With expertise in software installation, hardware maintenance, network, servers, Delphi programming language, IBM BPM development, SOA, Web Service, Websphere, SAP Integration, Lombardi 8.x, development of reports utilizing Fast Reports, project development of appointment of ground of manufactures, electronic document management. Basic knowledge in language Progress, advanced knowledge in database administration, SQL, MySQL, Access, Oracle, development and deployment of BI, currently working with development and support the ECM by Totvs (Workflow Processes) developed in Java Script and HTML, reports developed in Eclipse, creating worksheets with data update to financial indicators, with deadlines for receiving, invoicing, medium , production, scrap. Updated data automatically through connecting type ODBC directly in BD, Monitoring and support for users Datasul EMS2 and EMS5 ERP, Monitoring Ems2 deployment / Ems5 group company in the United States (Fort Myers). Translation of labels and reports specific for Portuguese language to the English language. Three replication ECM processes for the English language (forms, reports, and email notification´s). Working as a project manager four update releases of ERP Datasul. All reports of developments or specific programs that preparation; I always try to do in a test environment. When I conclude the development, apply massive tests trying to identify bugs, to complete the ratification of which has been developed, based on the documentation that has been requested. The user requesting the customization also makes the tests, then create all the documentation and user manuals what I am delivering, finally, we apply in the production environment. I worked with in call center services, supporting access to internet users for more than a year. I was also responsi