a) Implementation for "HPE Service Manager" which used to manage IT processes such as Service Desk, Incident Management, Problem Management, Service Catalog, Request Fulfillment, Change Management, Configuration Management and Service Level Management.
b) Automate IT operations to minimize execution time and increase customer satisfaction.
c) Provide training and consultancy for "HPE Service Manager".
d) Provide IT management with reports and KPIs to control their IT, help creating a vision and ensuring their strategy is in execution.
e) Provide management for IT Assets