I am working as an Senior Business Analyst/ Solution Architect in SAP CRM and C4C hybris. I have about 19 years of IT and Functional Experience of which 13 years plus of experience in SAP CRM Sales, Service, Marketing, IC, C4C, HCI, hybris(B2B/B2C), SAP Solution Manager, Exposure to SAP SD Implementation, Pre Sales, Upgrade and AM projects and Proficient in ASAP Methodology with exposure to End to End implementation with SAP Best Practice management.

10 Full Life Cycle Implementation in SAP CRM of which 3 as Solution Architect, 3 as Lead Consultant, 2 - Business Consulting assignments for SAP CRM, 2 - Project Management for CRM analytics, 2 -Solution Manager Implementation.