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Genesys Consultant

Experience:
0 y
Experience:
0 y
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Last update:
20.04.2021
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Available
Onsite hourly: N/A
Remote hourly: N/A
Hindi: Native
English: Advanced
SKILLS

Contact Centre expert with 7 years of experience.
Genesys Certified Engineer. 
Hands on experience on Genesys Voice, and E-services portfolio.

 

  • Managing Genesys Contact Center operations and enhancement of IVR call flows and strategies including Genesys Inbound, SIP server, Genesys framework, Genesys Multichannel (Email, web chat, iWS, Social messaging).
VoIP Backend WebAPI SIP integration testing System integration Genesys server installation

Description

SKILLS

Contact Centre expert with 7 years of experience.
Genesys Certified Engineer. 
Hands on experience on Genesys Voice, and E-services portfolio.

 

  • Managing Genesys Contact Center operations and enhancement of IVR call flows and strategies including Genesys Inbound, SIP server, Genesys framework, Genesys Multichannel (Email, web chat, iWS, Social messaging).

Main Skills

Other Skills

VoIP Backend WebAPI SIP integration testing System integration Genesys server installation

Work & Experience

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