Description
keyboard_arrow_downSKILLS
- Goal Setting Entrepreneur 2014
- Sales Strategies Entrepreneur 2014
- Global Investing Entrepreneur &
Main Skills
keyboard_arrow_downOther Skills
keyboard_arrow_down Windows Server 2008 R2
Microsoft Server
IT sector
Microsoft Office
Windows 10
Citrix
Active Directory
Data Centres
Linux
Wi-Fi
NT4
security software
Cloud Solutions
Cisco IOS
Performance Monitoring
Microsoft operating systems
IT Infrastructure
IT Consulting
Cisco
MS Windows
Disaster Recovery
Anti-Virus
Client-server
Novell
MS Access
IIS
Terminal Services
VOIP
Microsoft IIS
Nagios
Computer Training
Server Administrator
Firewall
Microsoft Exchange
Windows
VMWare
Firewalls
servers
desktops
Information Technology
Exchange Server
Office 365
NT server
LAN/WAN
CAD
Hyper V
MS Office
Server Administration
programming
Basic programming
windows server 2012
Uptime
Windows 95
Database administration
Remote Desktop
Windows 95/98
IT Management
Microsoft Desktop
Windows Server
Work & Experience
keyboard_arrow_down 01.03.2008 — Now
Impact IT & Risk Services Owner (Director & Shareholder) Permanent senior management level position at Impact IT in the IT sector in South Africa
Description
I am currently responsible for Impact IT's operations & sales on a national level to all our
clients.
Duties & Responsibilities
Operational
I am responsible for operations of the company on a day to day and long term basis which includes:
* IT Governance Implementation
* Innovative Solutions Design
* Staff & Resource Management
* Client Liaison
* Vendor Liaison
* Strategic planning
* Infrastructure Management & reporting to all our clients on a monthly basis
* Technical SLA Management to our clients
* Management Reporting to partners and shareholders
* Project Management
* ITIL Procedures and Implementation
* IT Consulting
* IT Troubleshooting
* Project Implementations
* Evaluations of new Technical strategies
* Technical design & analysis
* Risk Consulting & analysis
* Implementation of Best Practices
Strategic
* Project planning
* Expansion planning & forecasts
* New opportunities analysis
* Current Economic Analysis
* Long Term Technical Analysis & consultations to our clients
* Staff Training Requirements in changing environments
* Staff Leadership in terms of long term planning and growth
Finance
* Customer Billing
* Budget vs. Actual Forecasts & Analysis
* Cost Analysis and control
* Vendor Contracts & Negotiations
* Stock Control
* Payroll
* Debtor & Creditor Management
* Business Financial Management Accounts & Performance
* Cash flow Management
Sales
* Sales proposals & quotes
* Technical Analysis & Design
* Sales Forecasts
* Sales presentations & contract negotiations
* Sales tracking in terms of budgets
* Prospecting & Lead Generation
* Driving Sales Targets
* Connectivity, Hosting and Service Solutions
Staff (HR & IR)
* Staff Salaries and Incentives
* One on Ones and PAs with staff
* Resource Planning
* Resource Hiring
* Staff Training Planning
* Staff Coaching
Legal
* Client & Vendor Contracts
* Legal arbitration
* Legal compliance in terms of consumer act
* Legal compliance in terms of collections and Contract terms
* Labour Law & CCMA
Some of our Projects Completed
* National Offices revamp and roll outs
* National and African technology refreshes
* Various Server replacements & Upgrades
* Numerous Domain mergers and upgrades with GPO Policies
* VOIP / PABX Implementations
* Backup Strategy Implementations
* Disaster Recovery documentation and implementations
* National Risk Analysis and mitigation procedures
* Numerous Office moves and infrastructure implementations
* Industrial Printer Support
* Retail Technology refreshes
* Numerous Anti-Virus & Security implementations with various firewalls
* Best Practise implementations
* Network (LAN & WAN) Optimisations
* Global Project roll-outs
* Various Wireless technology implementations
* Numerous Monitoring implementations i.e. Nagios
* MSP System Implementations i.e. Kaseya, N-Central, GFI and Labtech
* Data recoveries
* Process Implementations
Achievements
* Increase 6 monthly revenue by 43%
* Increase annual revenue by 64%
* Various Building relocations
* Staff Development from Desktop to Senior Server
* Grow the business to R 5m p/a
* Secure National Support Contracts
* Develop Measurable Best Practices methodology
* Microsoft Silver Infrastructure Partner
* Implementation of Monitoring & MSP Systems
* Implementation of various processes at clients
* Implemented a Full Service desk and systems 01.01.2005 — 31.12.2021
×
Newsletteranmeldung erfolgreich
Sie haben sich erfolgreich für den freelancermap Newsletter angemeldet. 01.04.2002 — 29.02.2008
Regional IT & Facilities Manager Permanent management level position at Discovery Holdings in the financial sector in Cape Town,
South Africa (Western Cape)
Description:
I was appointed as regional IT team leader, later promoted to Regional IT Manager and Regional IT &
Facilities Manager thereafter. I was responsible for all regional IT infrastructure, support
functions & facilities. My role later also included technical building management and facilities.
Duties & Responsibilities
Operational
* Regional IT Staff Management
* Regional Infrastructure & Facilities Management
* Desktop Support SLA Management
* Regional Management Reporting
* Regional IT Project Management
* Regional Server Infrastructure Uptime and Administration (Microsoft)
* LAN/WAN Infrastructure Uptime and Support
* Regional PABX Uptime and Administration
* Regional Voice Recording Uptime and Administration (Trunk side & Extension side)
* Regional IT and Facilities Budget Input and Control
* Ensuring 99.8 %, 27x7x365 Uptime of the environment (IT & Facilities)
* ITIL Procedures and Implementation
* Regional Service Desk (IT and Facilities)
* Remote Franchise and Satellite Support along the Coast
* Evaluations of new Technical strategies
* Vendor Liaison (IT and Facilities)
* Regional System Performance Monitoring and feedback
* IT Infrastructure Support & Escalations
Finance
* Stock & Store Management and Control
* Financial negotiations
* Vendor Liaison
* Vendor Contracts and SLAs
* Department Budget Control
Strategic
* Project planning
* New opportunities analysis
* Staff Training Requirements in changing environments
* Staff Leadership in terms of long term planning and growth
Project Management
* AD Environment planning and design for the Coastal Infrastructure
* AD Roll-outs ( Server and Desktop)
* Technology Refresh
* Capacity planning on Voice, WAN, LAN, Desktop, and Server Infrastructure
* Telephone Change
* Regional Mail Archiving
* Out Of Office Procedures
* Regional File Archiving
* Franchise and Satellite Upgrades
* Centralised Service Desk Implementation
* Regional Voice Recording Implementation/Upgrade
* Regional VOIP Implementation
* Disaster Recovery Implementation
Staff (HR & IR)
* Staff Salaries and Incentives
* One on Ones and PAs with staff
* Management feedback to Executive management
* Resource Planning
* Resource Hiring
* Staff Training Planning
* Staff Coaching
Achievements
* Discovery Team Leader of the year award
* KZN Office Installation
* PTA Office Installation
* Regional Technology Refresh
* Domain Consolidation from Metropolitan to Discovery
* Regional Voice Recording Implementation
* Regional Service Desk Implementation
* Regional Access Control Implementation
* Office Relocations and Outfit
* Top Performing SLA department
* Franchise Office Roll-outs
Reason for leaving
My position was made redundant by centralisation to Johannesburg. I was offered the position within
Sandton Head Office but declined to re-locate due to my aging parents. I therefore opted to start my
own IT business. 01.07.2001 — 31.03.2002
University of Stellenbosch Contract skilled level position at University of Stellenbosch in the Information Technology sector
in Stellenbosch, South Africa (Western Cape)
Description
I was employed by the University of Stellenbosch as a hardware and software support engineer,
responsible for desktop support to the Campus environment.
Duties & Responsibilities
* Hardware & Software Support and fault finding
* User and dealer liaison
* Support to 1200+ Users
* Hardware and software support
* Set up and installation of new machines
* Repair of existing machines
* Microsoft & Novell Networks
* Help Desk and Service level agreements and support system
* Windows 95/98/NT/2000/Me
* Microsoft Office 97/2000
* Client-server applications
* Desktop Deployments & imaging
Achievements
* Successful Y2K Change Over
* Consistently Exceeding SLA's
Reason for leaving
I was headhunted by the CRM Manager of Discovery in Cape Town 01.08.1998 — 30.06.2001
Alexander Forbes (Financial Services) Network Administrator and Support Engineer Permanent skilled level position at Alexander Forbes (Dimension Data) in the Information Technology
sector in Stellenbosch, South Africa (Western Cape)
Description
I was employed by Alexander Forbes as a Support Engineer, based in Stellenbosch. I was responsible
for all IT infrastructure of the investment arm of the Stellenbosch branch.
Duties & Responsibilities
* LAN/WAN Support
* Cat5 and fibre optics cabling and patching
* Microsoft NT server administration
* Microsoft Exchange 5.5 administration
* Rightfax administration
* Hardware and Software support of servers and desktops to 200+ users
* Backup configuration and administration
* Help Desk and Service level agreements
* Project Management
* Client, user and dealer liaison
* Inventory management
* UPS Maintenance
* Virus Control
* Siemens PABX administration and support
* Access Control Administration
* Spotlight Support
Achievements
* Management of all Stellenbosch Infrastructure
* Management of all Mossel Bay Infrastructure
Reason for leaving
Alexander Forbes IT was outsourced to Dimension Data and I was retrenched due to the FIFO rules as
the other engineer being onsite for 15 years already. Our IT Director, Manager and myself and other
technicians were retrenched. 01.06.1996 — 31.07.1998
IT software Technician and Support Engineer Description
During my employment at Impro Systems, I started as installation technician and progressed to where
I was responsible for all software configurations to the Access Control and Time and Attendance
systems, as well as general IT support to our clients and in-house departments.
Duties & Responsibilities
* LAN, Hardware and software support to users & clients
* Microsoft NT Server & email administration
* MS Access programming
* Backup configuration and administration
* UPS maintenance
* Anti-Virus implementation and control
* Administration, installation, supporting and training on security software
* Installation of security cameras, computer aided proximity security.
* Access Control and Time and Attendance software and integration
* Database administration and configuration
Achievements
* Implementation Time and Attendance & Access Control in Kenya
* Implementation of Access Database for Denel
* Support of Access Control Systems for SafMarine
Reason for leaving
I was headhunted by the Manager of IT Alexander Forbes in Cape Town CBD. 01.01.1995 — 31.05.1996
AEG / Schlumberger Electronics Student Electronic Engineer Permanent junior level position at AEG Energy Control in the Engineering sector in Atlantis, South
Africa (Western Cape)
Description
I was employed by AEG International as a Student Electronics engineer. I was retrenched when AEG
were bought out by Schlumberger Industries. I primarily responsible for the PCB design of the power
supply and contactor circuit as well as prototype testing, according to SABS standards on the Taurus
Prepaid electricity meter.
Duties & Responsibilities
* Computer Aided PCB and Schematic design on CAD
* Electronic prototype design and testing
* SABS Testing against specifications on hardware & design
* Computer hardware support
* Procedure analysis
* Project management on small projects
Achievements
* Developed the Contactor in Pre-Paid Electricity Systems
Reason for leaving
AEG Electronics was sold to Schlumberger International and I was retrenched together with most of
the R&D team, some of which was relocated to France. ZEITLICHE UND RÄUMLICHE VERFÜGBARKEIT
I am Flexible in the GMT to GMT + 3 Timeline
All Remote Functions
After Hours can be arranged
Willing to Travel for Projects
SONSTIGE ANGABEN
To whom it may Concern
Cover Letter to Gabriël Jacobus Louw CV
I am an IT Professional Generalist with a strong business acumen who has been involved with IT for
over 28 years. Starting my "career" on Dos 6.1 and GW Basic programming, I advanced through all
Microsoft operating systems as well as Networking and Server.
I progressed from pure technical to the IT Leadership, Facilities, Projects, Risk and Best Practises
disciplines, while still entrenched in Technical IT as my base career direction. I haven't lost my
passion for IT yet, and still provide technical assistance to clients on a daily basis.
During the last couple of years owning my own business, provided a steep learning curve in terms of
business management, financial management, staff management and technical ability as I was exposed
to most technologies at once in the SME market, which can be unforgiving at times. This scenario
forced me to be creative with technology due to budget constraints and require problem solving at an
advanced level with utmost urgency as you realise the true grit of the IT landscape by developing a
thorough understanding of IT principles within different disciplines, which sometimes deviates from
text books.
Owning my own business also developed my ability to manage multiple projects at once as well as how
to handle stress and to work under pressure, as most SME systems are considered "live" environments.
The urgency characteristic has developed alongside my communication skills on various levels of
seniority.
I'm an analytical and extremely loyal individual with a passion for excellent customer service and
keen sense of urgency who has experience in corporate environments as well as the SME landscape.
I appreciate the time taken to read through my CV and look forward to an open discussion on where I
can add value to your management, operations or technical teams as I believe my skill set speaks for
itself in terms of experience in technical with the amplification of management and business sense.
Please do not hesitate to contact me for any questions or just an informal chat. HILFE UND SUPPORT
* FAQ
* Kontakt
* RSS
* Sitemap
* Preise und Leistungen ÜBER UNS
* Kundenecho
* Werben Sie bei uns
* Presse
* Unsere Partner
* Werden Sie Partner
* Karriere SOZIALE NETZWERKE
* facebook
* Twitter
* LinkedIn
RECHTLICHES
* Datenschutz
* AGB
* Impressum RATGEBER UND BLOG; FREELANCER KOMPASS Die freelancermap-Marktstudie für Freelancer RATGEBER UND BLOG
Der freelancermap-Blog bietet Ihnen spannende Ratgeberartikel rund um das Thema Freelancing und
Selbstständigkeit
FREELANCER KOMPASS
Die freelancermap-Marktstudie für Freelancer, Selbständige und Freiberufler
CASE STUDIES
Lesen Sie spannende Erfolggeschichten von begeisterten Kunden! Attachments
keyboard_arrow_down