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Senior Program and Transformation Manager / interim CIO & IT Management

Score
100%
Experience:
26 y
Score
100%
Experience:
26 y
Location:
3006 Berne
Last update:
22.04.2021
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Availability
Available
Rate
Onsite hourly: 165 €
Remote hourly: N/A
Languages
Dutch: Native
German: Near native
English: Near native
Area Preference
Travel availability: 80% within EMEA
Description
SKILLS
IT Vision and Strategy Definition  ·  Organizational Change · Digital Transformation
Program Management · Continuous Improvement · Operating Model
Service Business Modelling · Digital Business Service Brokerage · Customer/Service Orientation
Mentoring / Coaching · Entrepreneur · C-Level · Stakeholder Management

SENIOR PROGRAMM & TRANSFORMATION MANAGER / INTERIM MANAGER
A senior tranformation and program manager very successful in evolving and transforming (IT) businesses driven by service innovation and digitalization.  More then 20 years of outstanding experience and impressive proven track record in managing large and complex (transformation) programs of over 120 M € budets. Excellent knowledge of transportation, telecom and financial industries. Realised projects of predictive but also agile life cycles including devops principles.
Strong entrepreneurial, social and leadership skills with extensive experience in the areas of operating model design and implementation, organizational change, IT cost reduction programs and management of interdisciplinary (global) teams. Decisiveness based on profound capabilities in analytical, conceptual and creative problem-solving thinking. Senior commercial negotiator and presentator/networker of stakeholder on C-level (IT and business). Servant leader and excellent coach and changing mind set and culture of staff by inspiring and strong positive spirit.
Other skills
data center devops SAP cloud services service broker agile
Work & Experience
01.04.2018 — Now
Travel, Transport and Logistics; Deutsche Bahn
SENIOR LEADS CUSTOMER CONSULTING PRACTISE
Advise the way of Service Disruption of internal IT service provider of largest T&T&Logistics enterprise Germany to empower the entrepeural capabilities to their strategic positioning as a service integrator and innovator including profound customer orientation and servant spirit for the Deutsche Bahn. Travel, Transport and Logistics (July 2016 - March 2018) Designed a new business model of an agile digital service broker and led the change/implementation program including all aspects of an brokering operating model the become the digital service broker DB. The model focuses the new way of business consulting, consultative selling towards core functions service brokering, integration and orchestration of internal and market services. Impacting a radical refresh holistically of processes, governance, service portfolio, business architecture, roles and competencies and the financial flow, changing from CAPEX to OPEX. Expecting to generate new revenue of 100M € in 2022.
01.05.2016 — 30.04.2017
Travel, Transport and Logistics
Advising internal CTO of internal IT service providerto setup CTO mandate, positioning and organisation to domain structured organisation to generate best value for the mother company.
01.03.2016 — 31.08.2016
Financial Data Systems
Definition and lead of implementation of a data architecture compliancy and risk governance framework for a transition to global managed storage cloud services according the requirements global financial regulatories. Context: Transition program for a large global Swiss financial institute - data flows, storage and management, radical change of processes, cloud services, employees transitions.
01.02.2016 — 31.03.2016
Instructure and Service Provider
Consulting the sales and business development teams for short term prospects and validation of business opportunities large swiss financial institutes.
01.01.2013 — 31.12.2015
UBS
Global Head, Service Management / Global Head, Service Delivery Strategy
Managing Director, Managing Director, direct team of 8 to 10 in defining and implementing roadmap for tactical IT modernisation and automation program. Lead IT service operating model design and organisational change for the global internal UBS Infrastructure Service Provider - from engineering mode of operation toward customer- and service focused performance; steering creation of new service design models and their implementation.
01.01.2006 — 31.12.2007
SWISSCOM IT SERVICES
Project / Transition Manager, SBB Los Desktop/Sourcing 06
Led a very large and complex transition project for Swiss Railway Company, managed transition with a staff of over 200 FTEs. Coordinated intensive takeover of client's desktop/workplace and SAP services sucessfully from the former Service Provider IT-System.
01.01.1998 — 31.12.2013
SWISSCOM IT SERVICES
Chief Technology Officer, IT Services Group
Led a division of 7 departments in all phases of IT strategic lifecycle, implementing sustainable IT governance and management of new service delivery solutions (full stack & skills & processes) while steering development of service architecture and associated innovations all with very strong customer-market focus. Portfolio of end-user workplace services, hybrid cloud services, and data center services, data management & storage services.
ZEITLICHE UND RÄUMLICHE

Description

SKILLS
IT Vision and Strategy Definition  ·  Organizational Change · Digital Transformation
Program Management · Continuous Improvement · Operating Model
Service Business Modelling · Digital Business Service Brokerage · Customer/Service Orientation
Mentoring / Coaching · Entrepreneur · C-Level · Stakeholder Management

SENIOR PROGRAMM & TRANSFORMATION MANAGER / INTERIM MANAGER
A senior tranformation and program manager very successful in evolving and transforming (IT) businesses driven by service innovation and digitalization.  More then 20 years of outstanding experience and impressive proven track record in managing large and complex (transformation) programs of over 120 M € budets. Excellent knowledge of transportation, telecom and financial industries. Realised projects of predictive but also agile life cycles including devops principles.
Strong entrepreneurial, social and leadership skills with extensive experience in the areas of operating model design and implementation, organizational change, IT cost reduction programs and management of interdisciplinary (global) teams. Decisiveness based on profound capabilities in analytical, conceptual and creative problem-solving thinking. Senior commercial negotiator and presentator/networker of stakeholder on C-level (IT and business). Servant leader and excellent coach and changing mind set and culture of staff by inspiring and strong positive spirit.

Main Skills

Other Skills

data center devops SAP cloud services service broker agile

Work & Experience

01.04.2018 — Now
Travel, Transport and Logistics; Deutsche Bahn
SENIOR LEADS CUSTOMER CONSULTING PRACTISE
Advise the way of Service Disruption of internal IT service provider of largest T&T&Logistics enterprise Germany to empower the entrepeural capabilities to their strategic positioning as a service integrator and innovator including profound customer orientation and servant spirit for the Deutsche Bahn. Travel, Transport and Logistics (July 2016 - March 2018) Designed a new business model of an agile digital service broker and led the change/implementation program including all aspects of an brokering operating model the become the digital service broker DB. The model focuses the new way of business consulting, consultative selling towards core functions service brokering, integration and orchestration of internal and market services. Impacting a radical refresh holistically of processes, governance, service portfolio, business architecture, roles and competencies and the financial flow, changing from CAPEX to OPEX. Expecting to generate new revenue of 100M € in 2022.
01.05.2016 — 30.04.2017
Travel, Transport and Logistics
Advising internal CTO of internal IT service providerto setup CTO mandate, positioning and organisation to domain structured organisation to generate best value for the mother company.
01.03.2016 — 31.08.2016
Financial Data Systems
Definition and lead of implementation of a data architecture compliancy and risk governance framework for a transition to global managed storage cloud services according the requirements global financial regulatories. Context: Transition program for a large global Swiss financial institute - data flows, storage and management, radical change of processes, cloud services, employees transitions.
01.02.2016 — 31.03.2016
Instructure and Service Provider
Consulting the sales and business development teams for short term prospects and validation of business opportunities large swiss financial institutes.
01.01.2013 — 31.12.2015
UBS
Global Head, Service Management / Global Head, Service Delivery Strategy
Managing Director, Managing Director, direct team of 8 to 10 in defining and implementing roadmap for tactical IT modernisation and automation program. Lead IT service operating model design and organisational change for the global internal UBS Infrastructure Service Provider - from engineering mode of operation toward customer- and service focused performance; steering creation of new service design models and their implementation.
01.01.2006 — 31.12.2007
SWISSCOM IT SERVICES
Project / Transition Manager, SBB Los Desktop/Sourcing 06
Led a very large and complex transition project for Swiss Railway Company, managed transition with a staff of over 200 FTEs. Coordinated intensive takeover of client's desktop/workplace and SAP services sucessfully from the former Service Provider IT-System.
01.01.1998 — 31.12.2013
SWISSCOM IT SERVICES
Chief Technology Officer, IT Services Group
Led a division of 7 departments in all phases of IT strategic lifecycle, implementing sustainable IT governance and management of new service delivery solutions (full stack & skills & processes) while steering development of service architecture and associated innovations all with very strong customer-market focus. Portfolio of end-user workplace services, hybrid cloud services, and data center services, data management & storage services.
ZEITLICHE UND RÄUMLICHE

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