Electronic Engineer with specialization in systems and information technologies management, ITIL Foundations certified; experience in planning, executing, monitoring ans controlling information systems projects, SLA control, monitoring and adjusment to ISO 27000 standard, PCI and information security as in management and monitoring of date networks, IP telephony platforms, Windows domain and processes definition and documentation according to ISO standard. Result orientated, decision making, negotiation skills and conflict management.Electronic Engineer with specialization in systems and information technologies management, ITIL Foundations certified; experience in planning, executing, monitoring ans controlling information systems projects, SLA control, monitoring and adjusment to ISO 27000 standard, PCI and information security as in management and monitoring of date networks, IP telephony platforms, Windows domain and processes definition and documentation according to ISO standard. Result orientated, decision making, negotiation skills and conflict management.