SKILLS
SAP Solution Manager 7.2 Certified Consultant
Hands-On experience in SAP Solution Manager 7.1/7.2- & Basis Technical
SAP Activate S4HANA Migration Using Focused Build.
SAP Solution Manager Upgrade from 7.1 to 7.2
Application Operations & Monitoring :- Technical System Monitoring , End-User Experience Monitoring, HANA & BI Monitoring, Data Service Job Monitoring, Redwood CPS Job Monitoring, Self-Monitoring, Integration Monitoring, Interface and channel Monitoring, PI/PO Message flow Monitoring, Components and channel Monitoring, Root Cause Analysis, System Recommendations
SAP IT portfolio and Project Management: Project preparation and IT Implementation, Resource management in ITPPM, Scoping and scheduling
Change Request Management (ChaRM):- Setup for change request management, Master Data for change request management, Landscape definition for change request management, Charm specific customizing transaction type and approval procedures etc, System protection against downgrade, Retrofit Configuration, Central change and transport system configuration, CHARM Integration with ServiceNow
ITSM (IS Service Management): IT Service Managment configuration, Support Team Determination, SLA Configuration, Solution Manager and External Service Desk Service-Now Integration
Process Management: Solution Documentation Configuration, Documenting a Solution, Definition of a Life Cycle of a Solution, Document Types Mangement and configuration Best Practice Packages,Graphical Process Modeling, Business Process Monitoring, Business Process Improvement & Analytics, Data C