SENIOR PROGRAM/PROJECT MANAGER, SENIOR PROGRAM/PROJECT MANAGER, SENIOR PROGRAM/PROJECT - BID MANAGER

Description

SKILLS

IT security, SIEM, SAAS, cloud, Enterprise Service Bus, Magento, CRM, Salesforce, IMS, mobile application, DWH, SAP, web services, Scrum, Prince2, test scripts, ISTQB, web content, Java, Oracle, middleware, ERP Oracle 9I, ERP, 9I, VPN, MPLS, electronic banking, Mainframe, Interface, release management, Thin Client, FI

Main Skills

Other Skills

cloud

program development

Oracle 8

Oracle

release management

Mainframe

Salesforce

Thin Client

Agile

Scrum

SAP applications

Prince2

9I

Java

IT security

electronic banking

Oracle 9I

cloud services

SAP

Cisco

ISTQB

Performance tuning

middleware

Oracle ERP

IT projects

MPLS

Release Manager

Test Manager

SAP implementation

Agile software development

E-business

web content

Magento

mobile application

Enterprise Service Bus

VPN

SAAS

IT Infrastructure

Web Services

Cyber Security

SIEM

test scripts

web based

Work & Experience

01.01.2019 — 31.10.2019

Clean Tech Aviation BV and GmbH

SENIOR PROGRAM/PROJECT MANAGER

Clean Tech Aviation BV and GmbH in the Netherlands and Germany. * Senior Project Manager. Ben continued the construction of the engine testing laboratory and completed the assembly of the turbine engine and operation on fossil fuels. Completed with the assist of a PHD Student the research on the incorporation of the APU (Transport aircraft tail engine) in the LNG solution. Drafted the cooperation completion with the DLR and IFAS University towards the partnership contract under Niedersachsen and NBank subsidy program. Completed the formal subsidy request with the SNN Groningen and successful received the approval May 2019.

01.11.2018 — 31.03.2020

Cyber Defence

SENIOR PROGRAM/PROJECT MANAGER

Netherlands Department of Defence - DMO/JIVC Business Unit COC2 & IV at Utrecht The Netherlands. * Senior Program Manager. Ben was responsible for the blue print program development for all IT support within the cyber-defensive support to the operational commands within the Defence I&V Organisation. The program has received a 25M Euro Budget over a roadmap with 5 Projects covering IT security on all administrative systems and all cyber defensive programs and measures used in a SOC as a template and using SIEM and a project developing human behaviour programs as well as how to distribute the cyber critical information between DOD departments and operational units. * Program Manager for development of a Cyber training Village. Ben drafted the business plan for the solution and executed the RFI RFP program with initially 7 civilian companies into two remaining competing civilian IT companies into a POC project demonstrating their capacity with the by Ben in close cooperation with a senior military project officer and senior purchase officer. Program Value 5 M Euro. * Project manager for a cyber laboratory training unit. Ben took on the investigation of a stalled cyber laboratory training project between the DOD Cyber War Training Centre and supplier company Thales. Value 3 M Euro. The investigations resulted in a solid closing program and lessons learned overview and renewed negotiations between the two parties in achieving a continuation of the cyber laboratory training program.

01.03.2014 — 31.12.2017

NXP

SENIOR PROGRAM/PROJECT - BID MANAGER - TEAM COACH

NXP - Freescale Semiconductors Business Unit ID & Security at Hamburg Germany. * Senior Project Manager Ben has executed successfully from March 2014 to August 2015 the migration, transition and implementation of the new Advantest main production testers (60 x 1 Mio Euro per Tester industrialization investment and achieved a 14% cost reduction in operations) with project base in Hamburg, NXP partner supplier Advantest in Büblingen, both in Germany and project team members in France, Netherlands, Bangkok and Taiwan. A 60 Mio euro HW investments & Project budget 3.8 Mio Euro * Senior Program Manager NXP hired Ben per 15 August 2015 to take a program management lead on another main program; the Trust Provisioning mass customization, supporting NXP to double their test capacity from 300 Bio dies to 600 Bio dies. Ben Completed the Investigation and analysis and onset for the program Trust Provisioning start as a project. * Senior Project Manager Due to internal NXP personnel movement the main tester migration needed strong experience back, as such Ben was asked to regain control of this program. In the mean while the program had grown to a prime CEO decision having invested another 21 Mio Euro with extra 21 test machines over the two NXP production sites Taiwan and Bangkok in which Ben took the lead in the Task Force of the realization of the Test program on both sites with three teams in three countries. * Team Coach Simultaneously NXP hired Ben as team coach to drive the HW Test Center Europe team in Hamburg to a higher competence level using with 50% of his availability. The result delivered was a more structured operating team and process execution meeting the high demand support of the testing departments ID and Automotive. * Senior Project Manager Automotive Ben has conducted during Q3 2017 an interim support as project manager to NXP Automotive to build a chip project for the change from analogue to digital radio reception in the NXP automotive products. Project budget 1.6 Mio Euro * Bid Manager and Senior Project Manager During Q2 and 3 Ben has also simultaneously managed as Project Manager a UK electronic passport bid trajectory from July 2017 till Dec 2017, value 65 Mio Euro and achieved a successful NXP shortlist position with DeLaRue in Gibraltar for her Client Her Majesty UK Passport Office Ltd. * Specific Highlights The test team of Ben realized a 50% test program development from 6 to 3 months duration while realizing industrialization test-product content and required product quality. The outcome of the total Test HW and Advantest SmartTest program industrialization resulted in a 14% total production cost reduction using this new version test program and test hardware execution in the industry sites of NXP

01.10.2013 — 31.03.2014

Teleena MVNE

SENIOR BSS ARCHITECT TRANSITION MANAGER

Teleena MVNE, Nieuwegein, Netherlands Research, analysis and proposition to MT to deliver NGBSS plan to their Stakeholders, support a memorandum and Due Diligence trajectory to acquire additional funding to accelerate to a highly innovative MVNE delivering SAAS and cloud services to all MVNO's and MNO's in the Netherlands, UK, USA and Chinese markets. Senior BSS Architect and Transition Manager for investigating the current architecture of Teleena against the Market Teleena would like to penetrate further. Map new innovative Enterprise Service Bus from SW AG and Cloud Billing from Yellowtail on the current Matrixx CDR Rating architecture under implementation in Teleena. Negotiate the offerings with third parties like SW AG, Yellowtail, Magento, CRM Salesforce and Adyen collections. Assemble the possible trajectory phases and resulting products and benchmark them against lost bids from Teleena with major MNO's. Construct the total architecture in detail with hire of the internal lead architects and third parties. Design and construct the total proposal NGBS to the Teleena MT ready to be used with their Stakeholders and prepare the extra funding trajectory with that information Personal experiences: * Investigating the latest innovations in the market against the cost saving requirements gave an ideal opportunity to design a real innovative BSS environment capable of competing against major players like Comarche and Cerillion against very competitive pricing. Specific Highlights: * To combine Agile developments processes under a Blue Print Program management proved very successfully. A continue desire to support the client's needs were therefore more controlled and made effective instead of delaying growth processes. * Integrated project oversight and dependencies identified, analysed and accepted by all Stakeholders. * The end result BSS proposal delivered were one third of the original financial forecast funding with a more flexible architecture than the major competitors.

01.02.2013 — 31.08.2013

ALCATEL LUCENT - KPN

DELIVERY MANAGER

ALCATEL LUCENT - KPN, Amsterdam and The Hague Netherlands Restructuring and managing 6 projects with releases on to a new IMS environment. Critical Test Factory environments and staffing of 85 FTE over the 6 release projects. Delivery Manager for chairing the 6 release projects and control the resources and environments effectively. Assist and advice in the professional development of the Test factory and control the resources and environments towards the 6 projects Personal experiences: * Chairing the weekly Release meeting with the 6 project managers and their test managers identified transparently the constraints in resources and test environments. Visualizing of the critical path to all players clear and acceptable made room for the necessary priority decisions to be made and safeguarded the delivery of each release against the deadlines successfully. Specific Highlights: * Integrated resources and environments oversight and dependencies identified, analysed and accepted by all Stakeholders. Critical paths identified, analysed and management decision proposals delivered to the Stakeholder to steer the critical paths

01.05.2012 — 31.08.2012

TELFORT - KPN

PROGRAM MANAGER

TELFORT - KPN, Amsterdam and The Hague Netherlands Merge of Telfort Mobile Telephone Applications in KPN architecture has reached critical deadlines and required strong communicator with all Stakeholders involved Program Manager for bridging the 8 active mobile application projects between the two companies and achieve a control over the processes and inform the Steering Board on the decision-making process. A complex political environment between the two Dutch companies and under pressure with third party vendors and suppliers like Aepona, HP and Huawei. Personal experiences: * Using correct information of the opposing specialist groups and their project managers made a correct Visualizing of the critical path to all players clear and acceptable to see the necessary change to reach the original deadlines successfully. Specific Highlights: * Integrated project oversight and dependencies identified, analysed and accepted by all Stakeholders. * Critical paths identified, analysed and management decision proposals delivered to the SG to steer the critical paths effectively and prevented a further 200k Euro per month loss due to each month delay.

01.04.2011 — 31.12.2011

TECH MAHINDRA-Telekom

PROGRAM MANAGER

TECH MAHINDRA-Telekom Deutschland, Bonn, Germany. Testing department with 150 FTE of which 85 onsite in Bonn for Telekom Deutschland in the Mobile CRM and mobile Billing testing services based upon T&M. Program Manager To establish Trust and confidence in the Techmahindra account by Telekom Deutschland, establish a German language Account management culture between India and Germany. Reach further expansion in the revenue and grow from T&M to Fixed price Contract status in one or more extra Telekom Deutschland pillars. Personal experiences: * The political arenas within the client was such that the department I was working for had the minority responsibility and staffing. It was therefore very difficult to win together with the Telekom department client against the political internal force. Only if the Techmahindra supplier would have had invested beyond T&M upfront than they would have had a better chance. Budget constraints with Techmahindra prevented that option unfortunately. Specific Highlights: * Managed the International Testing Program for all testing pillars with an annual contract value of 14 Mio Euro. Set the operating strategy and program and lead, motivate and oversee the onsite team with 7 project managers with 84 test and SW engineers. * Build and maintained collaborative relationships with key customers, partners, vendors and suppliers. * Oversee the standardization and innovation of the TechMahindra team with the ongoing merge within TD with Mobile and fixed net Billing, BWS, BI-DWH, Consumer, Technical services and Service Pillars. * Achieved from Telekom Germany Pillar managers the trust levels that resulted ultimately in the Fixed Price Contract Bid offer to allow TechMahindra on an exclusive RFI and RFPQ * Constructed together with the Program Director and the Telekom Germany Consultant the proposal to become the Test Factory added value partner for the total critical application areas of Billing departments value 9 Mio Euro. * Expanded the account in two new pillars SAP Billing and BI DWH.

01.10.2010 — 30.04.2011

PARKMOBILE

ACCOUNT MANAGER

PARKMOBILE, Amsterdam, The Netherlands. Supplier of parking software product for major cities based on web services and mobile telephone parking products Account manager Agile Scrum Development and Testing. Managed and executed the account with 7 customers and oversee the SW engineers team in the Agile software development and implementations using Scrum. Personal experiences: It became ultimately important to translate business requirement clearly from the Government Client departments before allowing the SW team to develop their SW product. Agile SW developments worked then effectively and Scrum Master techniques was a good complementary technique to Prince2. Specific Highlights: * Implemented successfully the stalled SW release with the city of Eindhoven, reinstalled working negotiations again and developed the connectivity with their financial internal process. * Achieved three new implementation contracts with three other city clients resulting in sustainable revenue for Parkmobile. * Completed the final implementation processes with the city of Groningen successfully.

01.02.2009 — 31.12.2010

CITY GRONINGEN Parking department

PROJECT MANAGER

CITY GRONINGEN Parking department, Groningen / Netherlands €1.7 Mio Revenue on parking fees and servicing 32.000 citizen contracts and mobile parking for 240.000 citizens with a web based service and mobile telephone parking services. Project Manager. Managed and executed the account with Sogeti as a subcontractor with one test engineer and two IT engineers of IT team City of Groningen the product installation, test project and acceptance end to end tests and final implementation. Personal experiences: When stepping in this halted project, it became beneficial to execute a broad investigation on all aspects, run a proper analysis, mirror it with all project members and as a result I received acceptance by all Stakeholders and project members for rebuilding the project with the proper elements. Specific Highlights: * Restructured the 1.9 Mio euro annual revenue project out of the blocked status to a business case controlled Q&A testing project and reduced error processes to controllable minimum levels. Test Manager: * Draw the Master test plan and hired Sogetti as Subcontractor to develop the Detailed test plan and write the test scripts. Successfully executed the transition to the Acceptance test of the grounded application implementation. * Designed developed and implemented the total automated invoice, booking, rappelling and billing system end to end solution and implementing Equens using separate accounts for business and private public successfully with third party suppliers and the internal Financial City department. Achieved satisfied front and back office employees and above all satisfied customers. Business Consultant: * Constructed and delivered the RFP together with the Procurement department for a BI DWH system on the parking department with 19 sources BI information within the City of Groningen.

01.11.2008 — 31.05.2009

TOM TOM

LINE MANAGER

TOM TOM, Amsterdam / Netherlands. Global supplier of mobile navigation devices and web based services via the web and via mobile telephones. line Manager Test Departments. Managed, lead, motivated and directed the two functional test departments (4 Dept. with 61 FTE) in execution of the Mobile navigation devices and services and Java2EE techniques on de web based contents. Testing of the products and services with ISTQB and T-Map next processes and tools. Personal experiences: Using proper techniques in team building works fabulous in output results when given proper attention. Had an enormous positive feedback of all specialists and senior managers I was responsible for or reported to. Specific Highlights: * Organized the Line Management on 2 very fast expanding test teams within the test department and a reached a substantial improvement in reduction of errors with the development team Java2EE for the web content and B2C products. * Organized via a European RFI RFP program the offshore program to India, the selection of suppliers, the contractual administrative process, the transition process and the negotiations and final selection preparation for the Q&A director of TOM TOM to a contract value 1.6 Mio Infosys Ltd over Satyam and Wipra competitors. * Organized the offshore partner training in India and on site in Amsterdam. * Brought clarity in the goals to achieve, developed the team managers to take responsibility of their team development in hard and soft skills. * Developed and executed successfully a clear and swift team handover to the new permanent test team line manager one month earlier than contracted.

01.03.2007 — 30.11.2008

KPN

LINE MANAGER

KPN, Groningen / Netherlands. Supplier of mobile and fixed line telephone products and connectivity to consumers and business industry. Line Manager Test Departments KPN. Managed, lead, motivated and directed the three functional test departments (3 Dept. with 53 FTE) in execution of the Fixed and Mobile Billing and CRM test processes. Managed all operational, administrative and financial processes. Personal experiences: Specialist engineers can be much more effective when they are being relieved of weekly returning basic administrative tasks like reporting worked hours in complex admin systems. These basics task can be delegated to less expensive staff personnel. Real dedication to the team gave enormous positive quality end results in Testing Quality and meeting their deadlines successfully. Specific Highlights: * Organized a structured team management handling with the Test managers on their test teams. * Initiated people process developments. * Achieved the release goals on time and on budget. * Managed the complete account in Finance, HR and Operations successfully.

01.01.2007 — 31.03.2007

ORDINA

SENIOR PROJECT MANAGER

ORDINA, Utrecht / Netherlands. Supplier of IT expertise of business processes, local market solutions. Program Manager for the Clients of Ordina in acquiring new business. Personal experiences: Project targets and goals can be successfully managed when the three roles in the SG are assigned and present and take ownership of their responsibilities. Specific Highlights: * Provided IT Consultancy services in Banking, Police HQ IT and Ordina Java SW factory and Staal Bankiers-Insinger de Beaufort Sap change research. * Wrote in close coordination with the SW Java2EE developers and consultants the program for the board of directors to execute the development of the Java2EE SW Factory. * Prepared the exit as manager employee to the independent freelance role successfully with support of Ordina.

01.02.2001 — 31.01.2006

ATOS ORIGIN

PROGRAM MANAGER

ATOS ORIGIN, Groningen / Netherlands Supplier of IT expertise of business processes, Hosting Telecom Network KPN and local market solutions. Program Manager. Managing blueprint transitions in processes and business developments, Transitions and Total Cost of Ownerships programs. Personal experiences: Execute a thorough inventory and analysis on the culture and status of the project and its company and project members before t and include that information in the advice to the SG members in what level Prince 2 can be adopted to reach the expected goals and targets successfully Specific Highlights: * Successfully managed for KPN and Atos Origin their heavy political and commercial KPN TCO program with 25% reduction in annual Costs with project team of 65 FTE and managed all contract negotiations with KPN regarding the Billing projects. Program has covered complete reorganization in Contracts, working processes, Release Management processes, Hardware and HR. * Migrated HW Thru 64 and SW Oracle 8 to 10G upgrade, Cisco and middleware, and Six Sigma improvement trajectory on Technical AM within Atos Origin successfully. * Managed the international implementation of business-critical ERP Oracle 9I to 10G E-business suite in finance department KPN within Atos Origin, structure the release processes and performed a train the trainer as side duty in training project managers and Service Managers on Prince2 techniques. * Managed the ERP Oracle 8, 9I en 10G e-business suite migration and releases and implementation of Huthumaki B2B & account management, their OSS and BSS process and the VPN and MPLS Infrastructure implementation from the Netherlands server and application environment to the production Factory in Finland. * Managed several turnkey IT projects worth 372.000 until 19 Mio Euros by means of restructuring the operational and release processes. * Porting/program automation achieved with only 7% FTE HR reduction in a company of 1500 FTE Senior Project / Release Manager. * Achieved the Interpay connectivity project "Postbank electronic banking" within Atos Origin and secured the proper operations of transitioning electronic banking end to end. * Migrated billing KPN Mainframe HW SW SAN and BSS/OSS migration as call detail records and virtual storage development, Cisco and Middleware Interface processes, research analysis, tender management and implementation management within Atos Origin * Brought structure and efficient release management processes and the project deliverables back in D-Reizen project planning. * Microsoft MOM and Thin Client development and delivered the product successfully to sales department of Atos Origin. * SAP implementation in the Financial and HR department of Telco centre; initiated the change process to adapt to a SAP administration and managed the process transition to the SAP applications FI and HR within Atos Origin. * TCO out porting successfully with automation with a Cisco and Middleware Interface and Performance tuning and saved 40 FTE annual costs. * Realised the total chain automation within the Telephone Bill Online delivery product for consumers and business, using Interface solutions with IT Infrastructure, Cisco and Middleware and relieved the political pressures and initiated the program to successful completion. * Successfully completed a thesis of TCO programs and was invited to give the presentation as Ambassador of Atos Origin in Madrid at the annual IT innovation summit Business and Release Consultant. * Led the transition of 8 projects HW & SAN en SW migration ICT departments with Sanoma * Bid Management contract executed and closed a 14 Mio service level deal with KPN for the service Billing contract

01.02.2001 — 31.01.2006

AVIATION GLOBAL SOLUTIONS

CEO

Start-up Company to develop a semantically distance learning program for European professional flight training. CEO and investor and P&L responsible for Aviation Global Solutions BV Business developer and investor to develop and fund the AGS H company with the purpose of realizing an international professional flight school. Private Investment of 340.000 euro inserted but the financial recession and Basel 3 influences with the banking industry prevented a commercial roll-out of the flight school and has therefore been terminated.

01.12.1998 — 31.05.2000

KLM FLIGHT ACADEMY

HEAD OF TRAINING AND VICE PRESIDENT

KLM FLIGHT ACADEMY, Eelde / Netherlands. International Air Transport Pilot Licence school delivering Ab Initio pilots to the KLM and other European airlines. Head of Training/Vice President. Managed, lead, motivated high-tech staff of 35 instructor pilots, 20 theoretical teachers, 120 students and administrative staff of 85 FTE. P&L responsible. Managed Finance, HR, Flight Operations, Theoretical school program, Off shoring contract negotiations and Governmental certification process. Specific Highlights: * Ben has brought the FTO annual revenue from 2% loss to 5% positive EBITDA * The single engine Visual and Navigation training successfully off shored to the USA with European Government approvals and certification successfully achieved.

01.10.1978 — 31.12.1998

DUTCH ROYAL AIR FORCE

MANAGING OFFICER, QA MANAGER AND INSTRUCTOR PILOT

DUTCH ROYAL AIR FORCE, Netherlands. Airbase and Squadron Operations Manager Dutch Air Force Squadron and USA Air Force fixed wing and helicopters Instructor pilot and Airbase Flight Industry Safety officer. Managed, lead, motivated and trained highly skilled pilot teams in operation and technical engineers in all military, administrative and personal development aspects. Specific Highlights: Operational and P&L responsible for a Medium Lift Helicopter Squadron of 150 FTE. International exchange pilot in the US military academy Fort Rucker Alabama teaching 198 Ab Initio Pilots in three courses to their pilot licences and teaching the various theoretical classes. Airbase Flight Safety Officer for two airbases of 1200 FTE in aircraft accident prevention and accident research activities. Total hours experience 4550 hrs flight time.

Attachments

CV-BenCappelle