I am an expert designing IT and BPO shared service organizations, transitioning services and transforming organizations to ones that continuously improve. I am passionate about it because I love to see that in the end people work smarter and are engaged!

I helped my clients reduce their operational cost by 20 to 70% and improve their business processes achieving an ROI of up to 8:1. I have achieved these results by applying methods and implementation strategies from Six Sigma, Lean, ITIL, DevOps, Change Management, Strategic Sourcing and Transition Management.

With 19 years of consulting experience I bring with me capabilities that span from managing highly complex and strategic initiatives to managing technical roll-outs and everything in-between. My USP is thinking outside the box leveraging my excellent people management skills and sound process and management skills combined with diligent technical and digital skills. I know the Indian and European market.

I can not only help you to transform to a more efficient and flexible target-operating model but also to extend your value chain building capabilities within an offshore shared service center (e.g. center of excellence, engineering design, software development).

Service offering:
Feasibility study (shared service target, strategy and road map)
Program Management (IT and BPO)
Transition management (5-Phases approach)
Transformation management (KPI, Automation, DevOps)
Continuous Improvement Deployment (Lean, Six Sigma)
Leadership and business strategy

Get in touch with me to discover how I can unlock your organizational value.
Learn more about me, my team and our services on www.neotransform.com.

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