I am Branding Expert by profession, I create visual concepts, by hand or using computer software, to communicate ideas that inspire, inform, or captivate consumers. I develop the overall layout and production design for advertisements, brochures, magazines, and corporate reports. I have 6 years of experience in Customer Service assisting U.S. , Canada, UK and Australian customers. I worked at reputed Call Centers in India and served as manager for over 5 years. I, along with my team can provide e-mail, ticket and phone support and will do everything I can to delight your customers. We are good at technology and tech support. Communication is the key as I work and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I consider myself as one-stop-shop for your virtual needs. I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a freelancer and can work any business hours depending upon your need.