Experience
Tour Coordinator at  Bright sky travel
September 2014  -  Present (1 year 9 months)
Organist excursions and entertainment. Managing booking requirements. Allocating services with suppliers and in our systems. Maintaining regular contact with our suppliers. Contracting bus companies and ferries Quality control of services . Responsibility for operational costs for the area. Participation in preparation of data for budgets. Supporting and being a source of information for Tour Directors . Developing product information to support sales staff and Tour Directors . Supervising tour itineraries within the region,
checking for feasibility and logistics. Preparing suggestions for tour development. Approving and processing invoices. Managing booking requirements: keeping track of assigned group space and special requirements, tracking and notifying any changes. Allocating services with suppliers assuring best balance of price and quality, in a timely manner. Logistical supervision while groups are in Egypt and dealing with emergency situations on tour when needed.
 
Airport Assistant  at   Bright sky travel
June 2012  - August 2014 (2 years 3 months)
giving out up-to-date information on #ights and services directing passengers to #nd their way around the airport, to send them to the right departure & arrival gate, for instance answering telephone inquiries
handling complaints monitoring a computerized #ight information system. working as part of a small team. In smaller airports duties may also include: exchanging currency Directing clients to there hotels and there Buses dealing with lost property. dealing with immigration department, in order to solve any immigration issue for our clients. Making daily reports about arrival & departure clients Making monthly reports about